TEDOM  AFTER-SALES  SERVICE


 

Service support is an integral part of the business partnership between TEDOM and its customers. Service department staff, responsible for these services have gained significant volume of data by long-term daily experience with servicing hundreds of CHP units operated by our customers.
 
 

After-sales services for particular markets may include: 

  • CHP unit commissioning
  • regular technical maintenance specified by the producer
  • service of all CHP unit parts during and after the warranty period
  • medium repair and overhaul service of the whole CHP unit
  • training of service staff of TEDOM representatives abroad
  • training of operator staff in the field of CHP unit servicing and maintenance
 

Prompt  availability  of  spare  parts

Each CHP unit consists of hundreds of component parts. To avoid long waiting time for  receiving spare parts for our customers, TEDOM keeps over 7000 spare part items in reserve in the Výčapy central warehouse. We are able to respond quickly to our customers´ requirements.